Refund and Returns Policy
Our refund and returns policy lasts 03 days. If 03 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be credited to your original method of payment, within a 5-7 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to our Regd. Office:- Belda, P.S+P.O:- Belda, Dist :- Paschim Medinipur, State:- West Bengal, PIN :- 721424.
Exchange/Damaged Product will be delivered within 5-7 business days.
Shipping policy
Shipping & Delivery Policy
SECURE SHIPPING
We will share your personal information under below following situations only:
We are committed to ensure, that your favourite merchandise reaches you well in time, in an entirely secure way – the way you want to see and feel it.
Market leaders like Blue Dart, Ekart, Delivery, Ecom, DHL, FedEx and Aramex are our logistics and shipping partners.
Our highly reliable and trustworthy logistics partners and shipping agents help and ensure a seamless and secured delivery process.
PERFECT PACKAGING
We ensure excellent and secure packaging of all the products shipped by us, so that you get your purchases in perfect condition.
However, if you ever receive your parcel in a tampered condition, we request you to first take a few clear pictures of the tampered package, before opening it further.
Please mail these images to [email protected] at the earliest, mentioning order details. We will try our best to resolve the issue, if possible.
DELIVERY TIME
Some cities Guaranteed Delivery (Within 2 Days to 5 Days) Available Currently.
| Kolkata |
Hyderabad |
Bangalore |
Coimbatore |
Mumbai |
|
Pune |
Delhi |
Noida |
Mysore |
Navi Mumbai |
|
Ahmedabad |
Surat |
Vijayawada |
Rest of West Bengal |
Note: All pin-codes in this city might Not be eligible for this service.
All above cities Guaranteed Delivery time Next Day or 3/4 Days from Shifting orders. Rest of India Cities delivery time 4 to 5 Days.
North-east Zones & Jammu- Kashmir may take 7 to 9 Days.
Shipping returns
To return your product, you should mail your product to our Regd. Office:- Belda , P.S+P.O:- Belda , Dist :- Paschim Medinipur , State:- West Bengal, PIN :- 721424.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] for questions related to refunds and returns.